Mail Payment -Coupon Book
You may mail Horst a check, but you must include your account number on your check to ensure your payment is processed correctly. If you are mailing the payment, please send your check, made payable to the Association, to the remittance address immediately below.
Remittance Address:
The Villages of Creekside
c/o Horst Property Management
PO Box 60545
Phoenix, AZ 85082-0545
ONLINE AUTO PAY THROUGH HORST'S HOMEOWNER PORTAL
ONLINE PAYMENT INSTRUCTIONS
How does it work?
You can choose to make a one-time payment or set up recurring payments. You may do so by using the eCheck option or by using the credit card option (a 2.95% convenience fee applies with every card transaction.) We recommend having your coupon book or statement handy so that you have your account number available. Payments made before 9:00 p.m. EST Monday – Friday will be posted on the same day unless it is a holiday. Payments made on the weekend or a holiday will be posted on the next business day.
Create a payment schedule online – for use with a computer, tablet, or mobile device
• Visit propertypay.cit.com (please note: no www before the address) Note: All payments are absolutely free if set up via eCheck
• Select Sign up to register
• Create an account –Please keep record of your Username and Password.
• After creating an account, you will be asked to log in using your new username and password
• Enter the required property information
o Management ID: 8041
o Association ID: 3 digit code
o Account Number: located on your payment coupon or statement
• Enter the required payment information
• Enter the details for your payment schedule – choose your start and end dates (or no end date)
OR
Create a payment schedule in the Property Pay App – when using a mobile device
• Download the app from Google Play or the App store – search for Property Pay Note: a fee is charged by the bank - *$1.95 per payment*
• Select Sign up to register. Please keep record of your Username and Password.
• Enter the required property information OR capture property details using your mobile device’s camera
• Enter the required payment information OR capture check details using your mobile device’s camera • Enter the details for your payment schedule
• Follow the instructions using the required property information listed above
**Please note: if you own more than one property in an Association or in multiple Associations, you must set up separate transactions for each unit; otherwise payments will not be posted properly and may result in one account being overpaid while another remains unpaid.
** Follow instructions for Add Property.
Add Property
• From the Properties home page, scroll down and click on Add Property
• Enter the property information using either the Property Address or Account Number provided on the statement or coupon.
• Click on Find My Property to continue.
• Verify property information is correct and click on Register Property.
• A confirmation screen may appear, and you will be returned to the Properties page. The new property is now listed.
YOUR BANK’S ONLINE BILL-PAY
How does it work?
Set up your HOA as a payee with your bank’s online banking bill-pay.
What do I need to do?
Please complete your Bill Pay setup exactly as follows:
• Payee: Association Name
• Address 1: c/o Horst Management Services
• Address 2: PO Box 60545
• City: Phoenix State: AZ Zip: 85082-0545
• Account Number/Reference Number: Please include your HOA account number in the notes/memo section. Your HOA account number is listed on your coupon book or statement.
**Please note: if you own more than one property in an Association or in multiple Associations, you must set up separate transactions for each unit; otherwise payments will not be posted properly and may result in one account being overpaid while another remains unpaid.**
FOR ACCOUNT QUESTIONS, PLEASE CONTACT:
Accounts Receivable Specialist: Cristie Neal
Office Phone: 717-581-9834
Email Address: cneal@horstgroup.com
